Features

Every tool your shop needs.
None of the ones you don't.

28 features built around the way print shops actually work. From the first enquiry to the chased-up invoice.

Spotlight feature

Drag and drop, finished in browser.

The online designer your customers actually finish. Text, shape and image layers on a garment preview, saved to the quote with the artwork already filed.

More about the designer
Production

Every job, every press. One board.

Quoting + approval

From enquiry to signed-off in two screens.

Customer side

What your customer sees.

Everything else

The full feature list.

Quotes

Pricing rules engine: per-screen, per-position, per-stitch. Templates, copy-from-previous, and coupon codes baked in.

Orders

Convert any quote in one click. Order-level due dates, decoration breakdown, internal notes, and stage history.

Production board

Kanban from artwork through dispatch. Drag to advance a stage; every open board updates every fifteen seconds.

Artwork approval

Signed one-click approval links. Every revision, comment, and decision pinned to the order.

Online designer

Customers design their own gear in-browser. Text, shape and image layers on a garment preview, saved to the quote.

Customer portal

Branded reorder, approval and invoice view in your customer's domain colours and logo.

Stock & SKUs

Live blanks inventory with append-only movement ledger. Low-stock alerts and suggested POs.

Purchase orders

Suggested orders from your sales velocity. Email to supplier, mark received, stock auto-credits.

Supplier catalogues

Catalogue import from CSV for any supplier: brands, styles, colourways, sizes, SKUs and cost prices. A live AS Colour sync is planned.

Invoicing

Auto-issued on dispatch. Branded PDF and a hosted Stripe payment link. Xero sync (not available yet) and QuickBooks Online sync (not available yet) on Premium and above.

Payments

Stripe Checkout, surcharges, deposits and bank transfer reconciliation. Late payment chasers run themselves.

Automations

Email on every order event: artwork ready, dispatched, invoice issued, payment reminders. SMS too, with your Twilio account.

Campaigns & coupons

Bulk discounts, club rates, percent or fixed-amount codes, plus campaign-specific landing pages.

Team stores

A branded team store at {yourshop}.printersfriend.com/store/team-name. Member orders arrive as draft quotes you can gang into one batch run.

Reporting

YTD spend, average order value, decoration mix, customer health. Export customer activity as CSV; full export via the API or on request.

SMS & email

Branded email templates with one-click unsubscribe on every marketing email. SMS with your Twilio account, with STOP and START keywords handled automatically.

Demi assistant not available yet

Plain English questions answered from six live lookups: late orders, low stock, an order, overdue invoices, a quote, top customers. Included up to your plan's monthly cap.

Barcode scan

Production floor barcode advance. Tap to move a job stage. Works on any phone with a camera.

iPad walk-in kiosk

Self-serve kiosk for walk-ins. Pick a template, garment, name. Real order in your queue. Auto-resets.

Shop floor TV board

Wall-mount a TV. Every job, every stage, every overdue. Press indicator, refreshes itself every minute.

Operator stations

Per-role kanban: printer / packer / QC. Each station only sees the orders relevant to them.

Returns / RMA

Receive, refund or credit-note, with stock writeback. Append-only ledger for every movement.

Self-serve setup

Trial signup and a setup wizard: brand, catalogue import, customer import. Quoting the same day.

Time tracking

Staff clock on to a job at a floor station. Hours cost at each person's rate, so you see margin after labour, not just gross. More.

Job costing

Garment, decoration and labour cost per job, per decoration method and per customer. The labour-heavy jobs are ranked so you can requote them.

Sales commission

Assign a rep, freeze their rate on the order, earn it on dispatch on the ex-tax value. Totals per rep for payroll.

Social sharing

Every storefront, product and campaign page carries its own social card and share buttons, so a shared link unfurls with the picture.

REST API + webhooks

Read customers, orders and inventory, create orders, advance stages. Signed outbound webhooks. On Premium and above.

See it run in your shop, with your data.

30 minute demo. We'll bring sample data from a shop your size and walk you through what changes day one.

Request a demo